Terms of Service

By accessing or using SoCal Scoopers' services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

SoCal Scoopers provides dog waste removal services for residential properties. Our service includes the removal and disposal of dog waste from your yard according to the service plan you select.

As a customer of SoCal Scoopers, you agree to: • Provide accurate information about your property, pets, and service needs. • Ensure reasonable access to your property during scheduled service times. • Secure your pets during our service visits for the safety of both your pets and our technicians. • Notify us at least 48 hours in advance of any changes to your service schedule or property access. • Maintain a reasonably safe environment for our technicians to perform their services.

SoCal Scoopers is not responsible for: • Pet Escape or Injury: We are not liable if your pet escapes from your property during our service, or if your pet sustains any injury related to our service. It is the customer's responsibility to secure pets properly during our visits. • Property Damage: Normal wear and tear to lawns or landscaping that may occur during the course of our service. • Service Interruptions: Delays or inability to perform services due to severe weather, natural disasters, or other circumstances beyond our control. • Pre-existing Conditions: Any pre-existing property conditions, including waste accumulation prior to the start of our regular service. • Hidden Waste: Dog waste that is not visible or accessible during our service (e.g., hidden under snow, leaves, or other obstacles).

Payment for services is due according to the terms of your selected service plan. We reserve the right to suspend services for accounts with outstanding balances more than 15 days past due.

Customers may cancel their recurring service at any time with a 7-day notice. No refunds will be issued for partially completed service periods. One-time service cancellations require 48 hours notice to avoid charges.

If you are not satisfied with our service, please contact us within 24 hours of your service visit, and we will address your concerns promptly, which may include returning to re-service your yard at no additional charge.

In no event shall SoCal Scoopers be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

We reserve the right to modify these terms at any time. We will provide notice of significant changes by updating the "Last Updated" date at the bottom of this page.

Questions about the Terms of Service should be sent to us at:

SoCal Scoopers