Privacy Policy
Last updated: May 22, 2025
1. Introduction
At SoCal Scoopers, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: • Identity Data includes first name, last name. • Contact Data includes billing address, service address, email address, and telephone numbers. • Service Data includes details about your pets, yard size, and service preferences. • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: • To register you as a new customer. • To process and deliver your service, including managing payments, fees, and charges. • To manage our relationship with you, including notifying you about changes to our services or terms. • To send you service updates and notifications. • To improve our website, products/services, marketing, or customer relationships.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use the following types of cookies: • Essential cookies: These are cookies that are required for the operation of our website. • Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. • Functionality cookies: These are used to recognize you when you return to our website. • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.
6. Google Analytics and Consent Mode
We use Google Analytics to help us understand how our customers use the site. Google Analytics uses cookies to collect non-personal information including the number of visitors to the site, where visitors have come from, and the pages they visited. Our website implements Google Consent Mode, which allows Google's tags to adapt to your consent choices. If you're in a region where consent regulations apply (such as the EEA), you'll be presented with options to manage your consent preferences. When consent is not granted, Google's tags will adjust their behavior accordingly, and Google's conversion modeling may be used to fill in gaps in measurement data. You can manage your cookie preferences at any time through our consent banner or by clearing cookies in your browser settings.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
10. Contact Us
If you have any questions about this privacy policy, please contact us at: SoCal Scoopers Email: [email protected]
If you wish to exercise your right to data deletion, you can submit an email to Email: [email protected]. We will process your request in accordance with applicable data protection laws.
